Paper tickets in a digital world
Clinics, labs and service businesses still hand out paper tickets and ask people to wait in the room. The customer can't leave without losing their place. The front desk fields the same question all day: “am I next?”
Lyne digitizes the queue without forcing anyone to download an app. The customer scans a QR code, joins the line, and gets pinged on WhatsApp when their turn is close. They can wait wherever they want.
How it works
QR Code check-in
Customer scans the code, enters the queue. No app, no signup, no friction.
WhatsApp notifications
Automatic alerts when the customer's turn is approaching. They wait wherever they want.
Real-time metrics
Average wait time, peak hours, throughput by period. Data to actually optimize the operation.
TV display panel
Clean, customizable panel for waiting room TVs showing queue status and current number.
Built with
Want this for your operation?
Lyne ships as part of consulting projects. We adapt to your flow, your space, your audience. Never the other way around.