Retail decisions made on gut, not data
Retail operations generate huge amounts of service data every day: wait times, conversion by salesperson, peak hours, product affinity. Most of it is never analyzed. Managers default to gut feeling, and the same problems repeat for years.
MeuAtendimento started as an analytics startup I founded. Brands like Nike and Track & Field used it to turn that data into decisions: who to staff, when to staff, what to push, what to drop.
What it does
Real-time dashboards
Live view of service metrics, wait times, throughput and customer satisfaction across every store.
Service analytics
Deep analysis of service patterns: peak hours, team performance, bottlenecks, optimization opportunities.
Actionable insights
Not just charts. The platform identifies specific actions to improve operations and cut costs.
Multi-store rollup
Centralized view across all stores with drill-down per location, region or team.
Built with
Want operational intelligence for your retail?
If your stores already generate the data and nothing happens with it, that's the gap. We start with the metrics that matter to you and grow from there.